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Shipping policy

Shipping & Returns 

Fulfillment Processes

All items purchased are packaged within 1-3 business days unless otherwise stated. We will work to get your order to you as quickly as possible, but please note that our fulfillment processing times are all estimations and we cannot guarantee an order to arrive by a specific time.

Shipping Policy

Once your items have been packed, they will be shipped immediately between Monday-Friday. Some items within your order may ship separately. You will never be charged more for shipping and handling than what appears at checkout.

Free shipping is not insured and All That Glitters Lab is not responsible for any orders that are lost or damaged in shipping, unless the optional Package Protection has been purchased. We will, however, do our best to help you resolve any issues with the USPS or other shipping carrier.

An email with tracking information will be sent to the email provided once your order has shipped. 

Where we ship

We ship from Florida to the United States and to international destinations through Shopify Managed Markets. Choose your country at checkout and prices will show in your local currency.

Delivery time

US orders typically arrive within 5 to 7 business days after they ship. International delivery times vary by country and carrier, and your estimate appears at checkout. Delivery time depends on the service you choose, your location, customs, carrier delays and holidays.

Duties and taxes on international orders

Import duties and taxes are calculated and collected at checkout, so there is nothing to pay when your package arrives.

Carriers

US orders ship with USPS. International orders ship with DHL, FedEx or UPS, and you will get tracking once your label is created. A phone number is required at checkout for international orders so the carrier can reach you.

Items we can't ship internationally

These ship within the US only: subscriptions, adhesives, resin and resin solutions, and UV lamps. Note that these restrictions are set by your country of residence or are shipping carrier restrictions and are not the policy of ATGL; therefore, we cannot make exceptions or otherwise adjust these restrictions.